Privacy Policy

Cross Yarra Partnership is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

This policy was developed in March 2023. The most recent policy can be found at www.melbournemetroretail.com.au

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website www.melbournemetroretail.com.au, from your website, from media and publications, from other publicly available sources, from cookies-  including the type of leasing solutions that may suit you and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our products and services to you, providing information to our service providers and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

If someone collects the information on our behalf, we will ensure that they are aware of this policy.

Cross Yarra Partnership may use the personal information collected for the purpose of responding to your enquiries, to advise you of an offering or service you have requested, to assist us in carrying out obligations which may arise from any contracts we enter into, including but not limited to leases.

Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure;
• Where required or authorised by law;
• Group companies;
• Service providers;
• Partner organisations; and
• Government or Statutory bodies.

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Cross Yarra Partnership will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

It is an important to us that your Personal Information is up to date. We  will  take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

We use cookies on our websites. A cookie is a piece of data that a website sends to your browser and which is then stored on your computer or other internet enabled device. As you browse through the website, cookies will be placed on your computer. If you do not wish to have cookies placed on your computer, please set your browser preferences to reject all cookies before accessing our website.
We use third party analytics providers to collect data about your interaction with our websites. This data is hosted by a third party. The sole purpose of collecting this data is to improve your experience when using our websites. It does not contain personal or identifiable details. The type of data we collect in this tool includes

• your device's IP address (collected and stored in an anonymized format)
• device screen size
• device type, operating system and browser information
• geographic location (country only)
• referring domain and out link if applicable
• search terms and pages visited
• date and time when website pages were accessed

This Policy may change from time to time and is available on our website.

If you have any queries or complaints about our Privacy Policy, please contact us at:

CEO@crossyarrapartnership.com.au

v.2 – April 2023